Email Rico!

Hello kids! What have you always wanted to know about the FunPark?

Simply write to me and ask me your special FunPark question.

After all, I know every corner of the PLAYMOBIL-FunPark like the back of my hand – from the rough waters of the pirate lake or the magical realm of fairies and unicorns to the secret passages of the knight’s castle.

No matter what you would like to know, I will try to find it out. You have my pirate’s word of honour!

I am already curious and looking forward to your question(s)!

And the best thing about it: We will publish one of my exciting replies every month so that other children can learn something new about the FunPark, too!

Yours,
Rico



Your Questions

Below you can find some of your questions:

July 2020

Hi Rico,

Is it possible to return online tickets?

Leni (9)


Dear Leni,

Thank you for writing to me.

Actually, our day-specific tickets cannot be returned. However, as we would like to welcome many happy children here, we have decided to offer exchanging online day tickets once, if necessary. So if you are sick on the planned day of your visit, your parents can write an email to funpark@playmobil.de, and my team will be happy to help. By the way, don't hesitate to come here even when it's raining. In case of small showers, there are many places where you can take shelter for a little while, and you only have to wait a short time until you can play in your favourite area. There are also no long queues in our gastronomy, which gives you more time to play ;-)

I'm looking forward to your visit very much already.

Sending you some huge pirate greetings!

See you soon at the PLAYMOBIL-FunPark,

Yours, Rico

April 2020

Hi Rico,

I was wondering if the large Pirate Ship has ever sailed the seas?

Felix (9)


Dear Felix,

I'm glad to hear from you.

It's soooo boring here without my friends. But we are busy making the FunPark an even greater place. The police station has already been given a new coat of paint. And the new Mermaid Kingdom is ready to be discovered, too.
Unfortunately, my new Pirate Ship has not yet sailed on the big sea. But this is something I am really dreaming of!
If it still lasts some more time until we can open the park due to the Coronavirus, I might lift my anchor and see where my ship will take me.
But actually I hope to be able to welcome all my friends back soon.

What do you do all day long? Do you have a lot to do for school? I'd be very happy if you write to me again.

See you soon at the PLAYMOBIL-FunPark!

Yours, Rico

March 2020

Hi Rico,

What do you actually do during the Snoozing Time? I’m looking forward to coming back to the FunPark in summer. Will I see you then?

Your fan Bruno (6)


Hey Bruno,

It’s great to hear from you! The Winter Magic is just over and I am already getting soooooo terribly bored. I can’t wait for you kids to return to play here, and having some action at the FunPark again.

Currently, the construction of the new Mermaid Kingdom is going really well. I am already so excited about it.

And there are already many great activites planned. The FunPark is celebrating its 20th birthday this year and there will be a party with a huge cake and many more attractions.

It’s really worth stopping by. Maybe we will meet each other? That would be fantastic!

See you soon,

Rico

January 2020

Hi Rico,

I visited the FunPark with my school class last week. We had so much fun! Too bad the ice disco was only in the afternoon. Did you have to practice dancing on the ice before?

Yours,

Luisa (8)


Hi Luisa,

I’m so glad to hear you had so much fun at my place. I don’t know about you, but I indeed had to practice dancing on the ice! Since I rock out every day at the disco, it’s already going really well. But to be honest, I fell on my back quite often in the beginning. Shhh, please don’t tell anyone!

Maybe you’ll be able to visit me at the skating disco again by 1st March? It takes place at 3 p.m. every day. I would be very happy to meet you there!

Say hello to your class and your teacher, too!

See you soon,

Rico

Oktober 2019

Hi Rico,

I searched for Toni the Robber, and looked thoroughly at his photo at the police station, too. Did the Police catch him in the meantime? Where had he been hiding?

Yours,
Henri (4)


Dear Henri,

Thank you for writing to me.
Unfortunately, Toni is still on the run. And they haven't been able to locate the stolen goods either.

Are you a little detective? I must admit that I am not that bold. But maybe you can watch out for Toni on your next visit, and bring along some friends who are keen on helping to find him.I'm sure we'll be able to catch the robber together!

See you soon at the PLAYMOBIL-FunPark!
Yours, Rico

September 2019

Dear Rico,

How many secret passages does the Knights Castle have?

Yours,Elina (9)



Dear Elina,

Thank you for this interesting question. I will tell this secret to you - but please don't snitch on me when you meet the knights, okay?


In fact, there's only one secret passage at the castle. The tricky thing about it is that it has four entrances/exits. I'm sure you have already discovered one or the other of it. When passing underneath the rostrum from the inner courtyard, you will enter the secret passage. Attention: Mind the dragon which is lurking here! 

From outside the castle, there are two entrances on the ground. But you have to be really brave to climb into these dark tunnels. The fourth entrance is below the castle, towards the HOB-Center. Here, you have to sneak along the castle wall past the guards to find the entrance to the secret passage.


Please, please don't tell the knights that you have this information from me! Will you come here to go and find all the entrances yourself? ;-)


See you soon at the PLAYMOBIL-FunPark!
Yours, Rico

August 2019


Hi Rico,


Why don't the PLAYMOBIL figures have a nose?


Milan


Dear Milan,

Thanks for writing to me. I am happy to answer your question!

When the inventor of PLAYMOBIL thought about how the PLAYMOBIL figures should look like one day, he first drew them with a nose. However, that seemed to clownish to him. He had also watched how children painted humans, and what seemed important for them to recognize a face. It became obvious that ears and nose were often ommitted. That's the reason why the figures look this way today.

After all, a pirate like me would look quite odd with a clown's nose, wouldn't he? :)

I wish you a lot of fun playing with your PLAYMOBIL toys and would be glad to welcome you here at the PLAYMOBIL-FunPark again.

Yours,
Rico

Juli 2019

Dear Rico,

Why has the stone quarry near the entrance been removed? It’s a pity that we can’t play there anymore. Will it return at another place soon?

Yours,

Emil (9) and Oskar (6)


Dear Emil and Oskar,

Thank you for your message ;-) I miss the stone quarry very much, too. That’s why I will see to it that we will build it up again at the FunPark. However, I can’t tell you yet when this will be.

I look forward to meeting you here soon!

Yours,

Rico

Juli 2019

Hi Rico,

I would like to visit the FunPark this year. Are the magic shells open during the renovation measures (low season)? I have all the PLAYMOBIL mermaids and they really need some more accessories!

Love,

Caroline (4)


Dear Caroline,

It is great that you will visit me this year!

Our Magical Fairyland is open during low season, too, so you will be able to look for treasures in the magic shells there. If you enjoy treasure hunting, I invite you to also drop by at our gold mine and the new pirate world. Here, you can go and find many amazing treasures, too :-)

The renovation during low season is taking place at our sand and mud playground. It will be redesigned and extended, and therefore closed from September 10, 2019. Next year, life-size PLAYMOBIL mermaids with long hair will be waiting here to be styled by you! I am already quite excited and curious whether you will like them as much as the mermaids from your playroom. Will you visit me again when the new Kingdom of Mermaids has been opened?

I hope you have a lot of fun during your visit this year, and keep my fingers crossed that you will find many treasures to take home for your mermaids.

See you soon at the PLAYMOBIL-FunPark!

Yours,

Rico

June 2019

Hi Rico!

I would like to know how the gold nuggets and gems get into the sand of the gold mine. Is there someone who hides them there in the evenings?

Yours, Noah


Hi Noah,

Thank you for writing to me! Usually my pirate friends and I hide the treasures in the sand. I am sending you a photo showing me at work ;-) Soon I will have even more to do. In the new pirate world, there will be a mysterious lagoon where you can search for treasures as well. Will you visit me in my new home?! I would be very happy to meet you there!

See you soon at the PLAYMOBIL-FunPark!

Yours, Rico

May 2019

"Rico, do you have a favourite spot at the FunPark?"

As a genuine buccaneer, the pirate world is of course where my heart is. I’m looking forward to the new ship so much – soon we will be able to go aboard together! But I also have a secret favourite spot: the Ice cream parlor. Before I set off to my next adventures, I love to enjoy a sundae here  ;-)